- Advice on everyday family matters, parenting issues, crises, stress, and violence.
- For parents, other caregivers, and professionals.
- Free counseling by phone, chat, and email.
- In-person or online counseling (income-based fees).
Latest news
Here you find the latest news and announcements from Elternnotruf – only in German
Rückblick auf den KI-Workshop im Oktober
Neue Kampagne: Eltern sein – ein Balanceakt
Teamtag des Elternnotrufs
Forum des Elternnotrufs
Counseling
24-hour telephone counseling
Our counselors are available for you around the clock, confidentially, free of charge and anonymously if you wish. You can contact us on all topics relating to parenting, child development and family life that challenge you as a parent or caregiver and on which you would like to receive support.
You can find more information under Counseling
Email counseling
You can send us your request by e-mail and will receive a personal reply from us within two working days.
Chat counseling
Our counselors are available for you on this channel on Monday evenings, Wednesday evenings and Friday afternoons.
Simply click on the message bubble at the bottom right during opening hours. We look forward to hearing from you.
Personal counseling
If you would like to explore a topic in more depth over a period of time, there is the option of personal counseling on site or via video. To ensure continuity and progress, these consultations always take place with the same counselor. We offer timely counseling appointments at income-based rates.
The telephone conversation with you made the first decisive step in a new direction possible - I am so grateful that the Elternnotruf exists.
Father after the telephone counseling
Expertise
We are happy to pass on our expertise. Find out more from our publications, which are available only in German.
