Forschungsprojekt: Mütter und Väter gesucht.
«Ich kann nicht mehr! Unterstützungsbedarfe von Eltern in herausfordernden Erziehungssituationen»
Die Studie wird von der Hochschule für Soziale Arbeit der FHNW und der HES-SO Freiburg im Auftrag des Bundesamts für Sozialversicherungen BSV, Kommission für Kinder und Jugend (EKKJ), durchgeführt. Weitere Informationen zum Forschungsprojekt finden Sie hier:
- Advice on everyday family matters, parenting issues, crises, stress, and violence.
- For parents, other caregivers, and professionals.
- Free counseling by phone, chat, and email.
- In-person or online counseling (income-based fees).
Latest news
Here you find the latest news and announcements from Elternnotruf – only in German
Counseling
24-hour telephone counseling
Our counselors are available for you around the clock, confidentially, free of charge and anonymously if you wish. You can contact us on all topics relating to parenting, child development and family life that challenge you as a parent or caregiver and on which you would like to receive support.
You can find more information under Counseling
Email counseling
You can send us your request by e-mail and will receive a personal reply from us within two working days.
Chat counseling
Our counselors are available on this channel Monday through Thursday from 6 p.m. to 10 p.m.
Simply click on the message bubble at the bottom right during opening hours. We look forward to hearing from you.
The chat will not take place on the following dates:
- 2 July 2026 Team Event
- 14 September 2026 Knabenschiessen
- 24 December 2026 Christmas Eve
- 31 December 2026 New Year's Eve
Personal counseling
If you would like to explore a topic in more depth over a period of time, there is the option of personal counseling on site or via video. To ensure continuity and progress, these consultations always take place with the same counselor. We offer timely counseling appointments at income-based rates.
The telephone conversation with you made the first decisive step in a new direction possible - I am so grateful that the Elternnotruf exists.
Father after the telephone counseling