Professionals
Our counselors are social workers, educators, or psychologists and have additional training in counseling or therapy. They are parents themselves. Elternnotruf is run by a co-management team and supported by specialists in accounting & administration and social media. The dedicated board of Elternnotruf performs its work exclusively on a voluntary basis.
Together, we are committed to supporting parents in challenging times.
Counseling
Our counselors have a degree in social work, psychology, or education as well as training in counseling or therapy. They are also parents themselves.
The telephone conversation with you made the first decisive step in a new direction possible - I am very grateful that the Elternnotruf exists.
Father after a telephone counseling sessionManagement Team
Yvonne Müller
Co-Manager / Counselor
Availability
Wednesday to Friday
Ilona Segessenmann
Co-Manager / Fundraising
Availability
Tuesday to Thursday
Thank you very, very much for your wonderful support. The conversation with you was incredibly helpful for my wife and me, and your kind words about our parenting were very encouraging. Heartfelt thanks.
Father after telephone counselingAdministration and Social Media
I will never tire of expressing my gratitude to you. Simply because you are a place where, in my experience, lived humanity and the power of relationships are paramount.
Father after e-mail counselingMembers of the Board of Directors
Kathrin Borer
(President since 2023)
- Leiterin Fachstelle Frühe Kindheit Stadt Schaffhausen, Betriebliche Mentorin FA, Dipl. Coach SCA
- Projekte Frühpädagogik und Bildungsentwicklung
- Vorstandsmitglied seit 2023
This is why I am committed to the Elternnotruf:
«The children of today shape the world of tomorrow. Our advice in the here and now can set an important course for the future. True to the motto: “Strong parents, strong children.»
Léonie Balmer
- Rechtsanwältin bei TX Group AG
- Board member 2017-2025
This is why I am committed to the Elternnotruf:
«I support the Elternnotruf on a voluntary basis because I find the offer of a competent, open ear around the clock incredibly valuable. Especially in crazy times like a pandemic, this low-threshold service is a great help in encouraging parents in need and strengthening them in their challenging task.»
Brigitte Müller
Board member since 2020
- Psychologin FSP, wissenschaftliche Mitarbeiterin am Institut Kinder- und Jugendhilfe der Hochschule für Soziale Arbeit FHNW
This is why I am committed to the Elternnotruf:
«Seeking help as a parent in a conflict or overwhelming situation takes courage. But often, it is the first step toward positive change. I support the Elternnotruf on a voluntary basis because I believe it is crucial for parents in such situations to have a compassionate and competent person to turn to. The counselors at Elternnotruf offer a listening ear and an initial conversation, working together with parents to determine the next steps. In doing so, they support parents in the challenging task of providing their children with a loving, guided, and non-violent upbringing.»
Christine Wolff Frank
Quästorin und Board member since 2020
- Verwaltungsrat der Raiffeisenbank Thalwil (Audit Committee) und des Gesundheitsnetz Küsnacht,
- Projektentwicklung Generationenwohnen
- Interne Revision UBS bis 2017
This is why I am committed to the Elternnotruf:
«The Elternnotruf is an important support for parents who feel stuck, are challenged by their children, or simply have questions. As a mother, I know that everyone reaches their limits sometimes and that it helps to be able to talk to someone.»
Dirtje Hüttmann
Board member since 2022
- Master Angewandte Kulturwissenschaften
- Expertin und Dirigentin in Kommunikation, Marketing und Leadership
This is why I am committed to the Elternnotruf:
«I support the Elternnotruf on a voluntary basis because children are our future and should be protected. The service offers fast and professional help around the clock, which is important. I'm happy to make a contribution to society and help make this valuable service even better known to the public.»
Christoph Walder
Board member since 2014
- Dr. med., Facharzt Kinder- und Jugendpsychiatrie- und psychotherapie, in eigener Praxis
This is why I am committed to the Elternnotruf:
«As a child and adolescent psychiatrist, I see parents, children, and teenagers facing stress and overwhelm —challenges that can affect any family, sometimes suddenly and unexpectedly. That’s why it is important to me to support the Elternnotruf as a low-threshold, round-the-clock, professional counseling service for crisis situations.»